IT Support

Instructor 2.10
admin
Last Update April 12, 2021
0 already enrolled
IT Support

About This Course

This course is designed to simulate a real Service Desk environment and show learners what they can expect in their first days. Learners will understand some basic procedures, tools, applications, and duties as an IT Service Desk Analyst.

Learning Objectives

How a support / service desk operates
Create, assign, resign, and close a ticket
Troubleshooting basic IT issues
Hardware Concepts
ITIL key terms

Requirements

  • Prior Study: Basic IT Skills

Target Audience

  • Anyone interested in IT

Your Trainer

Instructor 2.10

admin

Biography

0/5
46 Courses
0 Reviews
1 Student
See more

Write a review

Write a review
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
  • Attributes
  • Custom attributes
  • Custom fields
Click outside to hide the compare bar
Compare
Wishlist 0
Open wishlist page Continue shopping