What you'll learn
How a support / service desk operates
Create, assign, resign, and close a ticket
Troubleshooting basic IT issues
Hardware Concepts
ITIL key terms
What you'll learn
Understand the basic concepts and terminologies used in the information and cybersecurity fields
Understand how hackers actually hack
Differentiate between the various forms of malware and how they affect computers and networks
What you'll learn
Install and configure Kubernetes
Be able to run stateless and stateful applications on Kubernetes
Use Volumes to provide persistence to your containers
Install and use kubeless to run functions (serverless) on Kubernetes
Fundamentals of a Great Website User Experience
Your website is the most valuable digital asset for your …
What you'll learn
Basic understanding of a great website user experience
How to design your website with the user in mind
Interactive website design
Optimizing a Website for Mobile
Since thousands of people worldwide use mobile devices to access …
What you'll learn
Discover how responsive design works
How to set up viewport for your website
Understand the best practices for using fonts and interactive elements on your website
Digital Skills: Succeeding in a Digital World
This online course will develop participants’ confidence and skills to …
What you'll learn
Understand and be confident in your online identity
Use technology confidently and critically to achieve your study, work and life goals
Reflect proactively on your level of digital confidence, and identify steps for further development.
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