What you'll learn
How a support / service desk operates
Create, assign, resign, and close a ticket
Troubleshooting basic IT issues
Hardware Concepts
ITIL key terms
What you'll learn
Understand the basic concepts and terminologies used in the information and cybersecurity fields
Understand how hackers actually hack
Differentiate between the various forms of malware and how they affect computers and networks
What you'll learn
Install and configure Kubernetes
Be able to run stateless and stateful applications on Kubernetes
Use Volumes to provide persistence to your containers
Install and use kubeless to run functions (serverless) on Kubernetes
Basic Networking
Computer networks consist of many different components, technologies, and protocols …
What you'll learn
Operation of IP Data Networks
LAN Switching Technologies
IP Addressing [IPv4 / IPv6]
IP Routing Technologies
IP Services
Network Device Security
What you'll learn
Computer Hardware and Software
Safety precautions and use of tools
Computer Assembly
Operating System
Maintenance and Troubleshooting
What you'll learn
What is a browser?
Using Google to search websites
Using Google Images to search and save images
Using Google Maps to plan a journey
How to navigate a web page
How to bookmark a favourite website
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